Hello Respected Researchers and HR managers, In this section we will discuss about “How to Improve Communication“. It is very much important for a Researcher as well as HR Concern person/ manager to know How to Improve Communication. If researcher or HR Manager could follow the Points accordingly,it would easier to reach the goal. Let’s have a look…
⇒ So much of our progress and success in organisations is dependent upon effective communication. Organisations have identified effective communication skills as a critical component of any manager’s job, and good communicators tend to create environments that foster effective working relationships. A number of basic principles of effective communication are discussed below.
(1). Take Time: It is difficult to establish good communications with any party or parties without cultivating a relationship based on trust and respect first. As discussed above, there are a number of barriers to communication which resist eradication. They therefore must be managed continually.
(2). Be Accepting of Others : It is very likely that others with whom we communicate do not interpret or evaluate information the same way we do. It would be arrogant to assume that they would interpret or evaluate it as we do, and even worse to react in a way that suggests any interpretation other than our own is wrong. It is important as managers that we be open to diverse understandings, and to view them as an opportunity to learn and develop our own sensibilities and interpretative perspectives.
(3). Try to Separate the People from the Problems : If you recall the rational decision making process, problem identification should be approached objectively. It is often easier to identify a person or group of people as the problembut this may lead you down the wrong path in terms of finding an appropriate solution.
(4). Communicate Your Feelings : Many of you have likely worked with people who behave in a way that is inconsistent with what they ‘espouse’ to be important to them, or to the organization. So if you suggest that a strong work ethic is important in your department, but take long lunches each day and tend to be late or generally unreliable for ‘important’ meetings, it sends a message to others very quickly.
(5). Listen Actively : Research has shown that executives believe the communication skills they find most critical to their success and progress in an organisation are listening skills. Listening is particularly challenging when communicating with people from other cultures where there is a lack of common native language. There are other variables that affect our listening under those circumstances, such as attitudes, beliefs, values, previous experiences, organisational roles.
(6). Be Timely and Specific with Your Feedback : Often we must communicate information to others that is difficult (a poor performance evaluation for example). While it might be easier to put it off, it is disrespectful to the recipient, and certainly does not foster a trusting relationship. Be sure to provide feedback (whether it is positive or negative!) in a timely manner, and be explicit. Without detail, often the listener is confused or misled (imagine suggesting to a subordinate that ‘the quality of their work is not as high as expected’ – this adds no value to the listener without specific examples).
There may be some more documents on How to Improve Communication , this article is written by taking the help from Internet and other resources like Books, journals etc.